Privacy Policy

1. Introduction

Innovative Practical Solutions Ltd. ("IPS", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

This policy applies to all personal information we collect through our website, consulting services, and any other interactions you have with IPS.

2. Information We Collect

We may collect the following types of personal information:

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing consulting services and educational guidance
• Communicating with you about our services and your inquiries
• Assessing your needs and developing tailored solutions
• Managing our client relationships and service delivery
• Improving our website and services
• Conducting research and analysis to enhance our offerings
• Complying with legal and regulatory requirements
• Protecting our business interests and preventing fraud
• Marketing our services (with your consent where required)

4. Legal Basis for Processing

Under the Privacy Act 2020, we process your personal information based on:

• Consent: When you have given clear consent for specific purposes
• Contract Performance: To fulfill our consulting services agreement
• Legitimate Interests: For business operations and service improvement
• Legal Obligations: To comply with New Zealand laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted third parties who assist with our operations
• Educational Institutions: With your consent, for placement or program purposes
• Professional Partners: Other consultants or experts involved in your case
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of business

All third parties are required to protect your information and use it only for specified purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using encryption (SSL/TLS)
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection and confidentiality
• Secure storage and backup procedures
• Incident response and breach notification procedures

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Generally:

• Client information: 7 years after the end of our consulting relationship
• Website data: 2 years from collection
• Marketing communications: Until you unsubscribe or object
• Legal compliance records: As required by applicable laws

8. Your Rights Under the Privacy Act 2020

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing for direct marketing purposes
• Complaint: Lodge a complaint with us or the Privacy Commissioner
• Portability: Request transfer of your information to another organization

To exercise these rights, please contact us using the details provided below.

9. Contact Information

For privacy-related inquiries, requests, or complaints, please contact us: